 Return Policy: All returns are processed within one hour of us receiving them. Return shipping charges are the customers obligation unless the wrong product was shipped by us. If we made a shipping error, please let us know, we will have a carrier come over to your residence or business to pick up the product we sent in error, and we will immediately overnight the correct item to you. Your complete satisfaction is our goal. Unused items in their original condition may be returned for exchange or refund. To return an item, just box it up and send it back with a note letting us know if you would like a refund or exchange. Please call for a RA Number. When sending an item back, we cannot be responsible for lost or misdirected returns, so for your protection, please insure all returns and send them to: BLSBiz, Inc. 9 Ruthven Terrace Lynn, MA 01902 Warranties: All defective bats are covered by the manufactures warranty only. Warranties vary, but most bats are warrantied for one year from the date of purchase. Any defective bat must be returned directly to the manufacturer. Manufactures phone numbers and web addresses. Manufactures will require a receipt for all returns. If you have lost your receipt, please call us at 1-877-889-8055 or email us at BobDunn@FirstRateSports.com. We will email or fax your receipt to you. If there is any other information regarding Warranties and Returns that you have questions about, or would like see listed here, please contact us. |